Refund Policy
Last updated: 16 October 2026
We want you to pay for VoiceKeyboard Pro only if it works for you. This policy explains when you get your money back and how to ask for it.
In short:
- First purchase: a full refund within 14 days, no questions asked, however much you used Pro and Soniox.
- Yearly renewal: a full refund within 14 days of the renewal payment.
- Monthly renewals are not refunded, but you can cancel at any time and keep Pro until the end of the month you paid for.
1. Try the Free version first
The Free version is the full app with daily limits. You can test dictation, the engines and file transcription before you pay.
2. 14-day refund on your first purchase
If Pro is not right for you, ask for a refund within 14 days of the first payment of a new Pro subscription, monthly or yearly. You get the full amount back, including taxes. We do not ask for a reason and do not deduct anything for the time you used Pro or for the Soniox minutes you used.
3. Renewals
- Yearly subscriptions: if your subscription renewed for another year and you do not want it, ask within 14 days of the renewal payment for a full refund. You receive a reminder e-mail before each yearly renewal.
- Monthly subscriptions: renewal payments are not refunded. Cancel before the next renewal date to avoid the next payment; Pro stays active until the end of the month you have paid for.
- We always refund a payment that was charged by mistake: a duplicate charge, or a renewal charged after you had cancelled in time.
4. How to ask for a refund
You can use either of these ways:
- Write to us at actualizator@gmail.com from the e-mail address you used to buy Pro, or include your license code or receipt.
- Ask Link, which sells Pro on our behalf ("Sold through Link"): open your order in your Link account at link.com, or contact Link support. Link handles these requests under its own terms.
We answer within 3 working days. The refund goes back to the payment method you used. How quickly it reaches your account depends on your bank or card provider.
5. After a refund
- Your subscription ends immediately and your license is switched off.
- Pro stops the next time the app checks your license, usually within a day when you are online. The app then continues as the Free version.
- Your texts, files and settings stay untouched.
6. Cancelling without a refund
You can cancel at any time in your Link account or by writing to us. Pro then stays active until the end of the period you have paid for, and you are not charged again.
7. Your legal right of withdrawal
If you are a consumer in the European Union or the United Kingdom, the law gives you the right to withdraw from an online purchase within 14 days. For digital content and digital services, that right can be limited once you have started using them.
Our 14-day refund on the first purchase applies in every case and without any deduction, so it gives you at least as much as the legal right of withdrawal. This policy does not limit any of your legal rights, including your rights if Pro is faulty or not as described. Those rights do not depend on the 14 days.
8. How to withdraw or cancel
To withdraw from your purchase or cancel your subscription, send us a clear message, for example:
"I withdraw from my VoiceKeyboard Pro subscription bought on (date of purchase). The e-mail I used to buy it: (your e-mail)."
Send it to actualizator@gmail.com, or use your Link account or Link support as described in section 4. We confirm every request by e-mail.
9. Chargebacks
If something went wrong with a payment, please contact us or Link first. We can usually fix it faster than a card dispute.
10. Contact
Grin Studio OÜ, Vesipapi tn 4-19, 12916 Tallinn, Estonia. E-mail: actualizator@gmail.com.